Frequently Asked Questions

Do soy candles burn differently than other candles?
Yes, the first time you burn your soy candle, burn for 2 hours or longer for a full melt pool of wax.
There is wax on the side of my candle jar sometimes, is that normal?
Yes, if there is a draft or air movement in room (ceiling fan, air vent, etc.) some wax will remain on the sides of the jar.
Can you push wax down off the sides of jar?
On (1) wick candle you can. After you put the candle out gently push the wax down. Make sure you leave a half-inch wick for next time you light the candle.
What about the 2 wick candles?
The wax burns much hotter, more like oil. You need to let the candle cool off before handling.
Why on the 2 wick soy candles do some oils look dark and some look lighter?
Some fragrance oils are heavier the others. The heavier the oil the darker it is. (Example Cinnamon is heavier than Mango Papaya) How come the texture of my soy candles does not look smooth like other candles?
I use 100% soybean wax no blends to make a smooth finish.

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