Thanks for shopping at Blueflower Soy Candles LLC
If you are not entirely satisfied with your purchase, we are here to help
We ship out all orders within 1-2 days, using USPS priority mail, which can take 2-3 days for delivery.
We provide tracking and insurance on all shipments.
If order arrives damaged, please take pictures of damage and email me. I will replace damaged items and will need photos for shipping carrier.
You have 14 days to return an item from the date you received it.
To be eligible for a return your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
You will be responsible for paying for your own shipping cost for returning items. Shipping cost is non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.
Once we receive you item, we will inspect it and notify you that we have received your returned item
We will immediately notify you on the status of your refund after inspecting the item
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If you have any questions on how to return your item to us, please us our contact page.